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Why do businesses need an EAP? Upsides and Downsides

8th August, 2023 by Graham Nicholls
employee assistance programme
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Why do businesses need an EAP?

The need for an Employee Assistance Programme (EAP) is becoming increasingly important for businesses of all sizes and industries. An EAP is an important resource that employers can provide to support their employees. EAP's offer access to confidential coaching as well as training and support services. An EAP is aimed at promoting emotional wellbeing and addressing personal issues that could have an impact on job performance and overall productivity.

At its core, an EAP is designed to help employees manage stress, depression, and other mental health issues that might be impacting their productivity. Offering an EAP provides employees with access to professional help, which can be critical in helping employees achieve a good work/life balance and maintain their emotional wellbeing. Employers can also use an EAP to help prevent the potential costs associated with poor mental health such as absenteeism, staff turnover, and decreased productivity. 

EAP positive effects

The positive effects of an EAP are not limited to the employee. Providing an EAP can also have direct benefits for employers. It can help establish a culture of trust and reinforce the idea that the employer values and cares about its employees. This can have a positive impact on staff morale, job satisfaction, and retention of employees. Additionally, an EAP can reduce the amount of time and resources employers spend dealing with mental health-related issues in the workplace. 

EAP downside

On the downside, there is a cost associated with implementing an EAP. Employers need to weigh the cost of the program against the potential benefits to ensure it is an appropriate fit for their company. Additionally, employers should consider if their employees are even aware of the EAP and understand how to access the resources they provide. If not, the EAP will be of little use to the employees.

Where the Priority Mind Management EAP fits

At Priority Mind Management we look at the EAP experience in a different way. First of all, with our EAP a business only pays for the sessions and trainings used. This isn't an insurance, it's a service. We are there when your workforce needs us. Secondly, we help you to ensure your workforce knows about the service. We will provide resources that will keep reminding your employees that they can call on us when they need to. Simply put, we are changing the way EAP's work to benefit your employees and your business.


Overall, an EAP can be a valuable resource for employers and employees alike. It provides employees with access to confidential support services, helping to maintain their emotional wellbeing and reduce stress. And for employers, it can help create a positive work environment, reduce costs associated with mental health issues, and potentially improve retention. With the right considerations and implementation, an EAP can be a great investment for businesses of any size.

If you would like to know more about how our EAP can help you and your workforce please get in touch. Complete the contact form at the bottom of this page or email us at [email protected] 

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